Know the real state of every site, with evidence, not opinions.
Design your audit formats once, schedule them across every site, let teams fill them on a phone with no signal, and turn every failure into a tracked finding with an owner and a deadline. Built for brands running 200+ sites across countries.
From the org tree to the closed finding: eight steps, every site.
Build the tree: organisation → region or franchisee group → site. Every site carries whether it's owned or franchised. Labels adapt to your industry: Outlet, Site, Branch or Store.
Departments, category groups, categories, sub-categories and the question bank, plus your answer sets, grades and scoring weights.
Drag questions into a format, set weightage and scoring, add conditional logic ("if No, ask for a remark and a photo"), then version, approve and publish. A published version is frozen, so historic audits always show what was asked.
Set frequency and time windows per site, assign auditors and participants, and choose the mode: scheduled audit, self-audit, surprise audit, event audit or third-party audit.
The auditor works fully offline: answer types from yes/no to rating and numeric ranges, photo evidence captured in place, timestamps and location recorded, and a signature at the end. It uploads when there's signal.
The score and grade compute automatically from weightage; the submitted audit is signed and locked.
Every failure becomes a finding with an owner and a due date. The site responds with a note and a proof photo; overdue findings escalate up the chain automatically.
The area audit team verifies and closes findings, and org, region and site dashboards show scores, repeat offenders, ageing findings and trend over time across every location.
Org → region → site, owned or franchised.
Departments, categories, answer sets, grades.
Versioned; published versions are frozen.
"If No, ask for a remark and a photo."
Frequency, windows and assignments per site.
Works with no signal; uploads later.
Captured in place, not attached later.
Owner, deadline, proof, automatic escalation.
Scores, repeat offenders, ageing, trend.
Not an integration. The same record.
The site being audited is the same outlet your POS bills from.
When a POS is present, store-open and first-sale times are captured automatically instead of typed in.
Before you ask.
Built and proven for 200+ sites across countries; there is no hard ceiling.
See CMF running on your own menu.
A 30-minute walkthrough on your data. No commitment.